Here are some top reason why your video won't play:
1. Not having the right dates set correctly on your playlist will cause them to not play.
2. Sometimes the upload is complete and our AWS is re-rendering the video to an optimal resolution. That process can take another 15-50 seconds. If the video is 720+ resolution it may take over 1 minute to render.
See here for the customer conversation about this issue in our Facebook Group: