Grant Glas

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Activity overview

Latest activity by Grant Glas
  • Grant Glas commented,

    Official comment

    We have now built-in this capability - to turn it on let us know by emailing support@playlister.app

  • Grant Glas created an article,

    What would make a video I uploaded to my library not play?

    Here are some top reason why your video won't play:   1. Not having the right dates set correctly on your playlist will cause them to not play.   2. Sometimes the upload is complete and our AWS is ...

  • Grant Glas created an article,

    How to deactivate a screen

    1. In Playlister go to your Screen Manager   2. Right-click on the screen you want to deactivate.    You will see a menu with the option to deactivate:   3. Once you deactivate your screen you can...

  • Grant Glas commented,

    Good idea, Mark. We are going to poll our FB group to see what drive folks use the most.

  • Grant Glas commented,

    Official comment

    Good news Mark! That is available today. Just follow these steps to play a playlist remotely: https://support.playlister.app/hc/en-us/articles/4407771621779

  • Grant Glas created an article,

    Force a unit to play remotely

      To start a playlist on an Apple TV in Playlister follow these steps:   1. Make sure the Apple TV is turned on  2. Go to your Screen Manager 3. Click the screen you want to force play and click th...

  • Grant Glas created an article,

    How to update the Playlister app on your Apple TV

      Every few months we recommend updating your Playlister app on the Apple TV. By updating the app you will be able to access new Playlister features. For example, MP3 Support only works on version ...

  • Grant Glas created an article,

    Book a Training Call with a Playlister Expert

    Click this link to book a call and screen share with our Playlister Experts    

  • Grant Glas created an article,

    Adding MP3 audio files to a playlist

      Adding an MP3 to your playlist takes only a couple of steps!   Watch the video below to learn how:     Important note: MP3 support on your Apple TV requires you have version 3.55+ of the Playli...

  • Grant Glas created an article,

    I see black thumbnails on my Apple TV. Now what?

    The black thumbnails are rarely caused by the Apple TV being kept on too long. If you are seeing black thumbnails in the Playlister app on your Apple TV please do the following: Unplug the Apple T...