Grant Glas

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Activity overview

Latest activity by Grant Glas
  • Grant Glas created an article,

    How to update the Playlister app on your Apple TV

      Every few months we recommend updating your Playlister app on the Apple TV. By updating the app you will be able to access new Playlister features. For example, MP3 Support only works on version ...

  • Grant Glas created an article,

    Book a Training Call with a Playlister Expert

    Click this link to book a call and screen share with our Playlister Experts    

  • Grant Glas created an article,

    Adding MP3 audio files to a playlist

      Important note: MP3 support on your Apple TV requires you have version 3.55 or higher of the Playlister app installed on your Apple TV.    

  • Grant Glas created an article,

    I see black thumbnails on my Apple TV. Now what?

    The black thumbnails are rarely caused by the Apple TV being kept on too long. If you are seeing black thumbnails in the Playlister app on your Apple TV please do the following: Unplug the Apple T...

  • Grant Glas created an article,

    Change your WiFi network on your Apple TV

    How to change the Wi-Fi network for your Apple TV Open the Settings app. Select Network. Select Wi-Fi. Wait for nearby networks to appear. Select a Wi-fi network. Enter the password associated wi...

  • Grant Glas commented,

    Hannah - this is now available for any new content you upload :-)

  • Grant Glas created an article,

    How to delete a screen, folder or playlist

    To delete a screen, right-click on the screen in the Screen Manager. A modal will appear with the delete option. See below 👇   To delete a folder, right-click on the folder in the Playlist Manager...

  • Grant Glas created an article,

    My Apple TV Remote isn't working

    If you are encountering remote issues there are typically two causes:   1.) You need to repair the Apple TV remote with the Apple TV. Point your remote three inches away from your Apple TV. Then pr...

  • Grant Glas created an article,

    Facebook cover art is not showing up

    Facebook requests the image from your cover art within a few minutes of the first time a link is posted. The first time a link is posted it will be missing for a few minutes.   If you paste your li...

  • Grant Glas created an article,

    What media encoding and file types you should use

    Images Requirements File type: GIF, PNG, JPG Aspect Ratio: 16x9 Recommended File Type: PNG Resolution: 1920x1080 Video Requirements File type: MOV, MP4 Aspect Ratio: 16x9 Max File Size: 5Gb Encodin...